Website Maintenance

After launching your website, technical maintenance will need to be performed on the website regularly. All content management systems (CMS) are database-driven and require regular security maintenance to keep your site safe from being hacked. The Joomla core, framework, and extensions installed on the site also require periodic updates for compatibility, updated functionality, and bug-fixes.

Joomla components also require small annual licensing fees for updates and support which are included in our maintenance plans. Before we begin working on your website, we will discuss your maintenance package options so you know what it will cost to maintain your website.

See our recommended maintenance plan

What are extensions?

Extensions (also referred to as components) perform functions such as firewall security, backups, editing, and administrative capabilities. Extensions can also add functionality such as document management, blog, form builder, online shop, and subscription-based mass emailing system to your website. All of these add-on extensions need to be maintained for security, compatibility, and features to keep your website running smoothly and securely. Joomla extensions require small annual licensing fees that cover updates and technical support.

What about content updates?

Our team will train your staff so you will know how to make content updates yourself, but we are always available to make updates to any portion of the site for you. Content updates include things like text edits, building new pages, creating a blog post or maybe adding calendar events for you. Our maintenance package includes monthly time reserved just for content updates, but we can customize your maintenance quote to fit the amount of time you may need.

Recommended Maintenance

We include the cost of our recommended maintenance plan with every website proposal because it is essential that your website is maintained. At the end of each year, we evaluate your technical maintenance needs. We may recommend a change in your plan if we find we need more or less time to perform the maintenance your site will require for the coming year.

Web Maintenance Package

Weekly site monitoring for urgent security updates needed to prevent hacking of site

Monthly check for malware (if any malware is found, we will quote the cost to repair)

Monthly backups of website and database to offsite Amazon S3 servers for redundancy and security, with storage of up to 10 backups (more frequent backups available)

Quarterly updates on all software extensions for any software that has patches or minor updates to fix any known bugs and/or compatibility issues

Quarterly tune-up on site, including permission repairs, database optimization, and a quality assurance test on the site after updates

Bi-annual template and Joomla framework updates

Annual component license fees

Optional add-ons:
+ 1 or more hours per month of site content updates
+ Monthly SEO review
+ Annual user experience review

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