Extensions (also referred to as components) perform functions such as firewall security, backups, editing, and administrative capabilities. Extensions can also add functionality such as document management, blog, form builder, online shop, and subscription-based mass emailing system to your website. All of these add-on extensions need to be maintained for security, compatibility, and features to keep your website running smoothly and securely. Joomla extensions require small annual licensing fees that cover updates and technical support.
Our team will train your staff so you will know how to make content updates yourself, but we are always available to make updates to any portion of the site for you. Content updates include things like text edits, building new pages, creating a blog post or maybe adding calendar events for you. Our maintenance package includes monthly time reserved just for content updates, but we can customize your maintenance quote to fit the amount of time you may need.
We include the cost of our recommended maintenance plan with every website proposal because it is essential that your website is maintained. At the end of each year, we evaluate your technical maintenance needs. We may recommend a change in your plan if we find we need more or less time to perform the maintenance your site will require for the coming year.
We install two different firewalls in every Joomla website. Each firewall is configured for specific purposes:
We lease our servers from SiteGround. SiteGround specializes in WordPress and Joomla hosting and support from their team is excellent and fast. Their server firewalls are optimized for these platforms. When any major security threat pertaining to Joomla is issued, their response time to block the threat is generally less than 24 hours.
We automatically install an SSL certificate in all of our websites for security and Google compliance. SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private. The SSL certificate provides a way for that secure connection to be established. With our standard SSL certificate, your users will have peace of mind that their shared data is secure, and your site won’t be flagged by Google as ‘Not Secure.’
It can happen. You have the best intentions, but somehow delete important files or content. We use a combination of several technologies and services to prevent loss of data and prepare for disaster recovery.
You can create a backup before you change anything on your website as a precaution. If something does go wrong, we can use a backup to restore your website.
We can archive your site backups to Amazon Web Services S3 storage for compliance or record keeping purposes. Generally, we save the last ten backups, but we can save more as needed. If you need to save all of your backups, let us know. We can set up long-term storage for all of your backups on our servers to prevent data loss.